Shipping Policy
How We Ship Your Order
At Dejardin MOOD, we aim to process and ship your order as quickly and safely as possible. This Shipping Policy explains how and where we ship, as well as estimated delivery times.
Processing Times
• Orders are typically processed within 1–3 business days after payment is received. • Orders placed on weekends or holidays will be processed on the next business day. • During busy periods, processing times may be slightly longer.
Shipping Methods & Delivery Times
• We aim to ship orders worldwide.
• For orders within the same country or state, estimated delivery is usually 4–7 business days after dispatch.
• International delivery times vary depending on destination, customs, and local postal services.
• Any delivery dates provided are estimates only and are not guaranteed.
Shipping Costs
• Shipping costs are calculated at checkout based on your location and order details.
• Any customs duties, taxes, or import fees for international orders are the responsibility of the customer.
Wrong or Incomplete Addresses
• Please make sure your shipping address is complete and correct before placing your order.
• We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us with your order number so we can review the situation and assist where possible.
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
Email: dejardinhealthandbeauty@gmail.com